FAQ

How can I purchase the NAYC services?

 

NAYC Media Options

NAYC 2017 Dropcard

The NAYC Dropcard can be purchased at www.generalyouthdivision.com. Dropcards are $20.

NAYC 2017 CDs, DVDs, and Flash Drive

The CDs, DVDs, and Flash Drive files are available through the Pentecostal Publishing House

For questions regarding CDs/DVDs click here.

Will Dropcards contain the praise and worship songs?

Yes, NAYC 2017 Dropcards will contain audio & video of all sessions. The video files are low resolution. If you need higher resolution files, the Pentecostal Publishing House offers NAYC flash drives and DVDs. 

Will the services be available to purchase in another format?

Yes, CDs & DVDs are available through the Pentecostal Publishing House: CD & DVD

For questions regarding CD/DVD orders click here.

Can I download the Dropcard to my mobile device?

No, it is best to download the Dropcard to a computer. Then transfer the files to your mobile devices by sharing the folder or through your media player.

Missing Dropcard files or other download issues?

If you have any issues downloading your Dropcard or with your Dropcard files, please visit the Dropcard Help Center Submit a Request Form. Enter your Dropcard access code, a description of the download issue, the website URL (http://www.generalyouthdivision.com/dropcards), and ask that the file/card be reset.

How can I purchase the NAYC THISTHAT Devotional?

The NAYC THISTHAT Devotional is sold through the Pentecostal Publishing House as long as quantities are available.

For questions regarding devotional orders click here.

Who do I contact if I lost an item during NAYC 2017 or NABQT 2017?

Lucas Oil Stadium Lost & Found: 317.262.4000

Indiana Convention Center Dispatch: 317.262.3350

Indiana Convention Center Lost and Found online search: click here

A few items were delivered to the General Youth Division: 2 umbrellas, 1 cell phone (no sim card), 1 Santa Biblia, and 1 pair of reading glasses. 

North American Youth Congress 2017 Information:

 

What security measures will be taken during NAYC?

  • Lucas Oil Stadium requires credentialed security officers and medical professionals to be on site during all events, and the GYD has secured these services at the recommended levels for our event size. 
  • In addition to the required security officers, the GYD will provide more than one hundred volunteers to promote safety and responsibility in all NAYC venues, including hotels. 
  • Security checkpoints (including metal detectors) will be placed at each stadium entrance. 
  • All bags will be searched. Please do not bring backpacks or large handbags, as this will delay your entrance into the stadium. It is recommended that ladies limit purses to small clutch types. Diaper bags are permitted and will be searched upon entry.  
  • Weapons of all kinds are strictly prohibited.

Where is NAYC 2017?

NAYC 2017 will be held in Indianapolis, IN. General Sessions will be hosted in Lucas Oil Stadium and Split Sessions will be hosted in the Indiana Convention Center. 

SPECIAL EVENTS

When do tickets for Afterburner and other special events go on sale?

April 1, 2017 at 10am. Click on “Special Events” for more information.

How much are Afterburner tickets for Friday night?

Afterburner tickets range from $15-$25. Click on "Special Events" for more information.

Are Afterburner tickets refundable?

Afterburner tickets are not refundable, but are transferable. Forward your Eventbrite confirmaiton email to the person that is purchasing your tickets. Please add their name and the quantity of tickets they are purchasing to the Eventbrite confirmation email. They must have the Eventbrite confirmation email in order to pick up their wristbands/tickets onsite.

REGISTRATION

When registering my group for NAYC, do I need to submit a name for each person I'm registering?

No. You will purchase the number of registrations required for your group, but names will not be required. If an attendee in your group loses his/her badge, the group leader will need to represent that individual and pay the $5 replacement fee for a new badge.

When I reserve a hotel room how many people can I register for NAYC per room? 

Each registered attendee must stay in a hotel room that is reserved through Connections Housing. There is no restriction based on room type or number of beds that would limit how many can be registered. If you can fit them into a hotel room, you can register them using that reservation number.

After I register when do I receive my registration packet?

  • If you register between March 1st and May 1st you will receive your registration packet by June 21st
  • If you register between May 2nd and June 28th you will pick up your registration packet onsite.

If I pre-registered, do I need to arrive in time for the 12:00 pm registration on Wednesday?

No. This is for those registering onsite or who need to pick up their pre-registration packet.

Is there a per service registration rate?

No. Wednesday - Friday registration is $60 onsite. Friday $30 registration will be available starting after the Thursday evening service and ending prior to the Friday evening service. 

Will the doors be open to the general public during the evening services?

No, you must be registered to enter the split sessions, general sessions, and evening services.

When will I receive my NAYC Notebook?

Notebook stations will be at each entrance. All attendees will pick up their notebooks as they enter the stadium prior to service start times.

Do I have to sit in the level I purchase?

Yes, you may only sit within the registration level you purchase.

Is entry time for the stadium based on your registration level?

No. There are no tiered entry times. Doors open for all registration levels at 5:30pm for evening sessions and 8:30am for morning sessions.

What happens if someone in my group loses their registration badge?

If an attendee in your group loses his/her badge the individual who registered the group will need to represent that individual and pay the $5 replacement fee for a new badge.

How late will the information booth be open on Wednesday?

The information booth will be open from 5:30 PM until 11:00 PM.

Do I have to register my child? 

Children 1 and under are free, everyone else must pay full registration.

What is the "Saving Seats" Policy?

Saving of seats in the stadium for guests who have not arrived will not be allowed.

CANCELLATION POLICY

What if I register for NAYC but have to cancel?

NAYC registration is non-refundable, but it is transferable. 

How do I transfer my NAYC registration?

NAYC registration badges can be sold directly to another individual or group. They must have the badge in order to enter the stadium. If they do not have a badge, they will be required to register at the $60 onsite registration rate. 

MISCELLANEOUS

Parking Information

Click here for NAYC parking information. For questions regarding parking email here.

Bus Drop-off / Pick-up Information

The inside lane around Lucas Oil Stadium has been secured as a drop-off/pick-up lane for North American Youth Congress. Vans and/or shuttle buses will need to purchase parking with Gate Ten parking or other downtown Indy parking options for while students are inside the stadium. It is imperative that the drop-off/pick-up process is handled with expedience by your group. Shuttles sitting for long periods of time will not be possible due to the large number of attendees needing to access their vehicles. Please alert your drivers in advance so that they can be ready for your pick-up.

Will NAYC be live streamed?

Yes, on Facebook Live.

Dropcards will also be available for $20 which provide digital media (audio & video) of the entire event. The audio and video files will be available for download Saturday, July 29th. The NAYC Dropcard can be purchased at www.generalyouthdivision.com.

Will Dropcards contain the praise and worship songs?

Yes, NAYC 2017 Dropcards will contain audio & video of all sessions. The video files are low resolution. If you need higher resolution files, the Pentecostal Publishing House offers NAYC flash drives and DVDs. 

Will the praise and worship songs be available to purchase in another format?

Yes, CDs & DVDs containing the worship sets are available through the Pentecostal Publishing House: CD & DVD

For questions regarding CD/DVD orders click here.

Will there be an interpreter for the hearing impaired?

Yes, we will have an interpreter available for those who are hearing impaired and a section of seats reserved for them. This seating will be in level 100. 

Will there be handicapped seating?

Yes, the building is completely handicap accessible.  Wheelchair areas are located in the walkway between 100 and 200 and on levels 300. Floor seating would also be an option. Visit the Lucas Oil Stadium website Guests With Disabilities page for further details.

Are strollers allowed in the stadium?

Please check-in strollers near the entrances of sections 121, 132, 330, 519 or 542. Umbrella strollers are encouraged for quick entrance in to the stadium.

Do you have a testimony from Youth Congress or something that happened as a result of Youth Congress?

If you have a North American Youth Congress 2017 testimony that you would like to share, please fill out this brief survey.

NAYC VENDOR BOOTHS

Are vendor booth spaces available during NAYC?

Vendor booth space is limited and only made available to UPCI divisions, endorsed ministries (these can be found in the UPCI Ministers Manual), endorsed Christian/Bible colleges, and NAYC ministry partners.

General Information

For Indianapolis, IN restaurant lists, maps, etc. go to the Visit Indy NAYC Site. This listing has been provided by Visit Indy for your convenience. Please note the GYD does not endorse any of the listed establishments.

General Questions

For further questions not listed above please email here.

PROMOTIONS

How can I help promote NAYC? - Coming 2017

NAYC HISTORY

When and where has NAYC been held in the past?

 

Year City, State
1979 Memphis, TN
1981 Shreveport, LA
1983 Indianapolis, IN
1985 Tulsa, OK
1987 Cincinnati, OH
1989 Memphis, TN
1991 Kansas City, MO
1993 Indianapolis, IN
1995 Little Rock, AR
1997 Nashville, TN
1999 Indianapolis, IN
2001 Atlanta, GA
2003 Nashville, TN
2005 Columbus, OH
2007 Charlotte, NC
2009 Nashville, TN
2011 Columbus, OH
2013 Louisville, KY
2015 Oklahoma City, OK
2017 Indianapolis, IN
2019 St. Louis, MO

 

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